Our return policy is to make you the customer as happy as we possibly can. That being said, patterns, books and other copyrighted material cannot be returned. Notions and other packaged items can be returned if you do it in a timely matter, just email us and let us know your intentions and we will get it taken care of for you. Fabric that has already been cut is really difficult to roll back onto the bolt so unless it was our mistake, please don't ask us to take it back. We are really nice and we like to do what we can to make our fabric friends happy.